Questions and Answers
Got a question apart from the following list? Contact Us here
What exactly is PSD to XHTML conversion service?
PSD to XHTML conversion service converts all the Photoshop or Illustrator images that you supply us to XHTML or CSS codes to be suitable for web use. We will hand code the pages during the conversion process. The process involves both slicing and coding. All the code we supply will be compliant with W3C standards and it will also be tested for cross browser compatibility.
How can I contact you?
You can contact us through email, skype, web contact form, live chat or through phone.
Who can use your PSD to XHTML services?
There is no limit to who can use our services, anyone who has a PSD image that needs to be coded can make use of our services. All people who engage in web design and web development, bloggers who want their designs to be coded, website owners who want to customize their open source websites with a new design.
For how long do you keep the backup of the files?
We keep a backup of the files up to 6 months from the date of delivery.
What is your regular turnaround time?
Our standard turnaround for a single page XHTML project is 1 day.* The turnaround highly depends on the size and complexity of the project. The turnaround may vary with every additional page and additional requirements to be implemented. The timeline takes effect after all the order details have been obtained.We also handle urgent projects, however, expedited delivery will increase the total cost.
Do you have an in-house team that will work on my requirements?
Yes, we have a highly talented team that will work on your requirements.
What is your customer service turnaround time?
We endeavor to respond to all queries and concerns within 24 hours.
Do you hand code or do you use any software to convert the PSD files to HTML files?
We hand code all the pages and we do not use any software tools to automatically convert the images.
What are the formats that you deal with?
You can supply your files in any of the following formats: Photoshop, InDesign, Illustrator, Fireworks, Adobe Reader, Sketch, EPS , JPG and TIFF.
What are the payment options that you accept ?
We accept payments through credit card and PayPal.
Do you charge extra for page length ?
Yes, we charge extra for page length. We consider 1200px worth of height as 1 page @ the container size of 1170px. E.g. If your PSD file is 12000px long, it will be considered as 10 pages and you will have to pay for 1 Homepage and 9 inner pages
Do you provide after the sales support ?
Yes. We provide after the sales support for up to 180 days.